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Walmart Family Mobile Review – No Contract Wireless Plan

Walmart Family Mobile Review   No Contract Wireless Plan reviews cellular service reviews It has been over a month since I wrote my final goodbye to Verizon.  I left Verizon back in October and then finally was able to get my wife to switch.  Coverage was great, but the price was outrageous.  Either way, I had been looking for a new service provider for some time and there were two things that I wanted, price and coverage.  After some testing, I decided to jump to Walmart Family Mobile.  While I am not a huge fan of Walmart for shopping, I can’t complain about the price of their Family Mobile product.  For those that don’t know, Walmart Family Mobile’s cell service is powered by T-Mobile.  Though Walmart runs the program, you are running off of T-Mobile’s towers.  That being said, here is my Walmart Family Mobile review and how the service has worked for me.

Get Started with Walmart Family Mobile

This is probably the most important step.  If you want to make the switch to Family Mobile, then you need to know a few things.  First, you can either bring your own phone or buy a phone from Walmart or Walmart.com.  Along with the phone, you will need to purchase an activation kit.  This kit includes the SIM card and a few important numbers.  This kit costs $25.  I bought mine in the store, but you can do it either way.

In order to get service, you will either need to get a new number or transfer your existing number over.  You can do this during the signup process.  If there is a problem with porting your number over, then the website will indicate you should contact customer service.  This all depends on the provider the number is with and if it is a prepaid number or not.

Walmart Family Mobile Phones

Walmart Family Mobile Review   No Contract Wireless Plan reviews cellular service reviews One of the main reasons why I chose Walmart Family Mobile was because I could bring my own phone. I have a Nexus 4 and wanted to bring it with me. It is unlocked and was not my Verizon phone.  Family Mobile allows me to bring my phone and activate it pretty easily.  When I went to the site, I just had to go through a few steps and that was it.  There was a problem with my phone at first, so I had to call in to get some assistance.

If you are going to bring your own phone, then you need to make sure it will work on T-Mobile.  Since they use a GSM network, like AT&T, you will need a phone that will handle it.

If you don’t have a phone yet, but still want to try out Family Mobile, then they do have a selection of phones.  Walmart currently offers the Samsung Galaxy SII, Galaxy SIII, and Galaxy S4.  On top of that, they are offering the iPhone 5.  They do have some other phones, but they are of lesser quality.  Now, since Walmart Family Mobile does not have contracts, their phones are full price.  Walmart does give some good prices on some of the family mobile phones.

Family Mobile Coverage

As I stated before, Family Mobile is powered by T-Mobile.  This means that they provide you with T-Mobile’s service.  There are no other providers that have the coverage of Verizon, so make sure you understand this before you sign up.  I made sure to look over their coverage map to see if my area had adequate coverage.  Luckily for me, T-Mobile has great coverage in my area.  If you live in a rural area, Walmart Family Mobile might not be for you.

Walmart Family Mobile Review   No Contract Wireless Plan reviews cellular service reviews

Data Speeds

I get a lot of questions from people asking me about data speeds. With the explosion of 4G LTE coverage, I understand that people want that type of service.  Walmart Family Mobile does not offer 4G coverage.  They only allow you to connect to T-Mobile’s 3G network.  While that might be a deal breaker for some, it was perfectly fine for me.  I couldn’t use Verizon’s 4G LTE network because it would always disconnect.  I was used to the 3G speeds and it is adequate for me.

Family Mobile Pricing

Here is where Walmart Family Mobile wins people over.  The offer a quality service at a low price.  Their service starts at $29.88 per month for unlimited talk and text.  If you want data, then you will need to fork over $39.88 per month.  This price includes 2.5GB of 3G data. After you hit that mark, you still have data, but it is on the slower speed.  A benefit to adding extra lines onto your account is that the price drops by $5 for each line. That means that you will pay only $34.88 for each additional line.  You can only add up to 5 lines onto your account.

Reminder: Walmart Family Mobile is a no-contract provider. You do not have to sign any contract with them.

If you want to add extra lines onto your account, Walmart Family Mobile requires that they have the same area code. So, if you are bringing your number to Family Mobile, everyone on your account, must be on the same area code.

Walmart Family Mobile Review   No Contract Wireless Plan reviews cellular service reviews

Family Mobile Customer Service

I am a pretty self-sufficient guy. I can do a lot of tech things on my own.  Normally, I would have been able to just transfer my phone number to Family Mobile and then make a payment, but there was a problem with my number.  I had to call up their customer service line and see what was going on.  I made the call at 8PM EST and was able to get connected to a person in about 5 minutes or less. I had to do this with both my phone number and my wife’s number.  They were able to transfer the numbers and have the phone working in less than 10 minutes. It was easy and I didn’t have any problems.  I can’t say the same when I go shopping in Walmart, but that is another story.

Since I have been using Family Mobile for close to four months, I can say that I am happy with it.  I like the price and the coverage.  It works in my area and that is all that I can ask. I have traveled while using it and there was a few problems in some really rural areas.  While that might be bad for some, I realize that if I was in an emergency, my phone can still connect to 911.  This puts my mind at ease.  The best part is that if I get fed up with something, then I can just leave.  I am not under any contract.

Sign Up For Walmart Family Mobile

Shop for Walmart Family Mobile Phones

Have you thought about trying Walmart Family Mobile?  If you are a current subscriber, how do you like it?

PS. If you are looking for other mobile service providers, then check out my reviews of Straight Talk, Republic Wireless, Net10, and Virgin Mobile.  You can also score the $30 T-Mobile Plan from Walmart as well.

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Walmart Family Mobile Review   No Contract Wireless Plan reviews cellular service reviews

About Grayson Bell

I am an average Joe, who built up over $50,000 worth of credit card debt and had to learn how to break it back down. It took 4 years of learning budgets, secrets, and many other personal finance tricks in order to cut the debt to $0. Now, I push to teach others not only how to get out of debt, but how to use credit wisely and how to start growing their wealth. You can view my other site, Sprout Wealth for ways to grow your money. I am also a freelance personal finance writer who provides staff writing and ghost writing services.

36 comments

  1. I’ve been pretty happy with Republic Wireless so far, though I’d like to upgrade the actual phone. They use Sprint which has been perfectly fine around Boston but definitely had trouble when we visited my wife’s family in Pensacola. Never tried T-Mobile before but I like that you can bring your own phone.

  2. I’m a current user of Walmart Family Mobile. I was originally paid to review it but I now have no plans of switching. It’s really affordable and my only complaint is bad service on the 9th floor of the building where I work. Ironically, the OTHER side of the 9th floor (where I don’t sit) I get perfect 4g coverage. Nevertheless, for the price you pay I think it’s the best plan out there.
    DC @ Young Adult Money recently posted..4 Ways to Stop Wasting Money This YearMy Profile

  3. Walmart family mobile works really well for situations like yours…where you have a phone that you are bringing to the table. If I had to pay full price for a phone though…..yikes. Although quite frankly that’s where most carriers are heading these days.
    Travis @debtchronicles recently posted..What We Learned About Finances Will Help us Lose WeightMy Profile

    • Ah, see, that is how they get you Travis. You might be able to get a phone on a subsidy, but you are more than paying for it with the higher cost and fees. The math has been done many times before, it saves you money in the long run to buy a phone and switch to a different carrier.

  4. Good overview Grayson. As you know we’re still with VZ, but will be looking to switch this year when our contracts are up. We’re on Wi-Fi so much that while the 4G is nice, we certainly have no need for it. I’m just looking at how much we can save per month and it’s almost sickening.
    John S @ Frugal Rules recently posted..Frugal Rules Goals for 2014: Stop Living Like a College StudentMy Profile

  5. As you know making the switch from Verizon is one of my goals this year. My sister has Tmobile and she’s very happy with it. I still think I’m going to switch to Republic Wireless for my husband’s phone. However, I have an iPhone that still works great so I was looking into Page Plus for myself since they are powered by Verizon and I don’t want to buy a new phone. Do you have any insights on their service?
    Raquel@Practical Cents recently posted..The Growing Pains of HomeownershipMy Profile

    • Republic Wireless is a good one to try out, especially with their money back guarantee. I have heard good things about Page Plus, since it just runs on the Verizon network. I will be doing a review soon.

  6. Thanks for the information…I am currently with Verizon as well and have been getting really annoyed with how expensive our plan is. Currently we are paying about $130 per month and it feels like a total waste. I am really looking into other options.
    Liz recently posted..Trading City Living for Simpler Suburb LifeMy Profile

  7. Thank you for the review! We are currently with Verizon and our contract is due next month, and I would definitely like to make a change. I never thought about Wal-Mart (because like you, I hate it for the shopping experience), but will check it out.
    Shannon @ Financially Blonde recently posted..Financial Fitness Series – What’s In a Credit Score?My Profile

  8. My sister uses this plan as well and seems to really like it… Thank you for the review, definitely seems to be better than the “big” guys like Verizon, AT&T, etc.
    Jon @ Our Fine Adventure recently posted..Realizing We Have ControlMy Profile

  9. Nice! I would definitely consider one of their plans if I didn’t have Republic Wireless.
    Holly@ClubThrifty recently posted..January Budget Breakdown and Home Remodeling FunMy Profile

  10. I make my last payment to Verizon on 1/28/14!!!! I was also looking to switch to the Walmart Plan. While I was at the store looking into it, I noticed there is another plan offered by T-Mobile that is a Walmart exclusive…Unlimited Text and Data (5GB of Data before it slows) and 100 minutes of talk for $30. You can add additional minutes for $0.10/minute. This is a decent deal if you do not use many minutes but want/need more data.

    • Hey Marc. I forgot to put that link in my post. I reviewed how to get the $30 plan from Walmart and T-Mobile.com. That can work for quite a few people as long as they don’t need many minutes.

  11. I think the no contract thing can be a huge selling point. My boyfriend is in Europe for the next six months and can’t use his phone (without paying a fortune) because he’s locked with Verizon.
    Stefanie @ The Broke and Beautiful Life recently posted..Shake Your Money Maker: Taking ActionMy Profile

  12. Hey Grayson, very nice outline here. I love how Walmart controls so many markets. They’re low cost in everything, but the key is, when they do what they do, they do it good!
    Josh from CNA Finance recently posted..Are There Any Alternatives To Secured Credit Cards?My Profile

  13. I use a dumb tracfone, but my wife uses a Samsung Galaxy S3 with StraightTalk, also through Walmart. The cost is a little more, at $45/mo, but she gets unlimited voice, text, and data, which is something she wants to have. I am pretty sure the underlying wireless provider for both my trackfone and her StraightTalk is also T-Mobile.
    Bryce @ Save and Conquer recently posted..Fighting Consumer Fraud with the Consumer Financial Protection BureauMy Profile

  14. Dude! This is an incredible deal! I might have to switch when these Verizon Wireless contract phones are complete. Thanks for this tip,
    Sam
    Sam @ Frugaling.org recently posted..Best Brokers For Commission-Free ETFsMy Profile

  15. We are retired and have a land line with unlimited long distance in a Phone, Cable T.V., Internet bundle with Comcast. We bought a basic track phone from Walmart and loaded it in October for a total under $60. We will run out of time and have to re-load next month without using all the minutes. We keep the phone with us for emergency’s or quick calls. By using it sparingly we use hardly any minutes keeping the cost very low. We don’t text or have smart phone capabilities. We use our home computer or GPS for some of the services a smart phone would provide. Admittedly a smart phone is quite desirable but not a necessity. If smartphone service costs drop a bit more we may consider going that route. But for now the simple track-phone serves out purposes at a very reasonable cost.

  16. WARNING

    familymobile plans do NOT accept SMS from business or companies, only cell-to-cell SMS

    otherwise I am happy with their service

  17. Do yourself a favor DONT GET WALMART FAMILY MOBILE! If you were to try quiting they keep sending you bills telling you that you still owe money and the only way to dispute it is email or snail mail. No phone calls. Seems weird to me. And then you get a letter saying you owe it so you pay and you get yet another bill! No one will answer these types of billing questions! Its the worst service ever.

    • Hello Kristen,

      Sorry to hear about your issues. I have been on Walmart Family Mobile for some time. Though I haven’t cancelled, I haven’t heard of issues from others. If you do cancel any service during an active month, then you will owe money the following month. It is just pro-rated. I would recommend actually going into the store. Don’t call, just go into a store. They have employees in the electronics section that handle this type of stuff.

  18. I too became fed up with Verizon’s high cost. I currently pay more for my family’s phone plan than my Jeep. I spoke with some friends and they had Straight Talk and Wal-Mart. Once I was there and compared the two, the Wal-Mart plan worked better for me. Unfortunately I was unable to use my Verizon phones, but I bought the Galaxy Exhibit. Great phone, great reception, there’s no message indicator light and its a small screen, but it’s paid in full! Ultimately I am saving $303 per month with Wal-Mart. Very happy!!!

    • Thank you for stopping by and leaving your comment Carrie. I am glad to hear that you are having a good experience with Walmart Family Mobile. I am as well and I have a phone that is paid in full!

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