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Republic Wireless Review – Cell Service Starting at $15 Per Month

 

Republic Wireless Review - Switch and Save Money

Republic Wireless is what I like to call a “disputer!”  They came in a stagnant industry and decided to change the way we call each other.  Instead of diving into contracts, getting subsidized phones, and paying well over $100 per line, we now can enjoy hybrid wireless calling for much less.  You pay thousands per year just for the the luxury of owning and using a cell phone with the main carriers.  The high price of wireless has changed and Republic Wireless is bringing their innovative approach along for the ride.  Here is my Republic Wireless review and what I love about this company.

*This is an update from my original Republic Wireless review as they have changed their plans and their phone selection.

Republic Wireless Basics

Republic Wireless logoBandwidth.com is the innovator behind Republic Wireless. They are a IP telephony company that works with creating the ability to call over the internet.  Bandwidth.com noticed a need of something different in the wireless industry, so they set out to create their product.  Out of their minds came Republic Wireless.  Their service has changed the game considerably.  Right now, you can start out for just $10 per month with no contract.  Try that on the big carriers.  It won’t happen!

Below I describe how their system functions. It’s not what you might expect from other carriers. You don’t just sign up, get a phone, and enjoy your high priced service. This uses sweet technology to save you money on a regular basis. Take that wireless industry!

@republicwirelss has changed the wireless service game and everyone is taking notice! Click To Tweet

Hybrid Calling

Republic uses what they call hybrid calling.  It seems simple to understand and it really is.  They outfitted two great smartphones with the ability to make calls when on WiFi.  When you are around WiFi, no matter if it is your network or an open one, the phone will attempt to connect.  It searches for WiFi as you are traveling. If it cannot find WiFi, then the phone switches to cell service from Sprint.  So, your phone has the ability to make calls on WiFi and on Sprint.

As a note, your call quality will only be as good as the WiFi signal that it’s using to conduct the call. If it’s a weak signal, then your call quality could be diminished. In order to get around this, you can turn off WiFi and the phone will resort back to the Sprint network.

Call Handling

When Republic Wireless first came out, they had some issues with how calls where handled.  Since their service is based on using WiFi when it is available, people would come across dropped calls.  Why?

If a person was making a phone call when in their house and on their WiFi, the call would be good.  If they decided to leave the house to get into the car, then their WiFi would drop off.  When this happened, the call they were on would drop.  Republic Wireless knew about this issue before they released their service, so they created a “fix”.  When you left WiFi or came back near WiFi, a call you were on would drop.  Once the drop occurred, you phone would automatically redial the other phone to resume the call.  This was a problem for many.

Republic Wireless took notice of these issues and have come a long way from those days. They have some of the clearest calling on WiFi, sometimes better than when on the Sprint Network. Their call handling hand off is also seamless and that’s what it needs to be to have a successful service.

Their seamless call switching is why they require you to buy their phones. They have modified them heavily in order to do this switching. You can’t bring your own phone to Republic Wireless. It won’t work. Sorry friends. If you want to bring your own phone, then check out these discount cell carriers.

Customer Service

I review quite a few cell service providers here on this blog. Many people always rail against the companies when they can’t get on the phone with them immediately or get an answer.  Before I describe the customer service of Republic Wireless, understand they keep their costs low due to a different service model. If you want instant customer service access, then this might not be for you.  The reason I say this is because service is done via a public forum on republicwireless.com along with some detailed guides and troubleshooting on their site.

While checking out the service, I noticed there was a lot of information on this forum. The reason is it’s a community.  Loyal Republic Wireless users are helping those who have issues and it’s great to see. It’s like social customer service. Trust me, I would rather pop a question up and have dedicated loyalists help me than someone over the phone. That’s just me though.

Republic has also added ways for it’s users to submit tickets to their help desk. This is just another way for people to get answers to problems. I would encourage people to look through the forums first as there is a treasure trove of information there. I actually find forums more helpful than phone calls most of the time.

They have also included some ways to speak with people via live chat. While it’s hard to talk with someone on the phone, having the community forums, helpdesk emails, and live chat should be sufficient for most people.

On top of it all, Republic also has a way for you to just check the status of their system. We all want to know if the system is operational when we have a problem, right? Just think of when your cable goes out or internet goes down. It’s nice to know if it’s a widespread problem or just isolated to you. This is one thing that Google does well with their services. Republic does the same. You can check their system status when on the help pages.

Republic Phones

Republic Wireless does the phone thing a little differently than many of the other carriers out there. You can’t bring you own phone to Republic. For those people, like me, who own an unlocked phone, you will have to pay for a new phone from Republic. It’s how the cookie crumbles.  The reason they do this is because they have customized the phones to work with their hybrid calling model. Other phones don’t do this and don’t do it well even with apps. This is why it’s necessary for a new phone.

Republic Wireless offers nine phones, all Android based. They are also Motorola phones developed with the latest version of Android.

Republic Wireless Phones 2016

As you can see from the graphic above, they have two phones, the Moto E and Moto G. These phones are second generation and come with 4G LTE capability. These are great phones for anyone. Just based on the pricing alone, these are a steal. The Mot

They just released the Moto E with 4G LTE coverage. You can get this phone for only $129 with no contract. It’s a pretty powerful budget phone, one step down from the Moto G

The Moto G (3rd Generation) is just coming out on Republic Wireless. It does have 4G LTE coverage and is even water resistant up to 3 feet for 30 minutes. It has more power than the Moto E, but lags behind the more powerful Moto X. For $199 (8GB version), it’s a great price for a phone.

Republic used to have a 2nd Generation Moto X, which is what I have, but they no longer carry that phone. It’s said they are coming out with a newer one, but we have to wait and see.

Take some time to learn more about the phones and see if there is one that will work for you.

Check Out the Republic Wireless Phones

Republic Wireless Coverage

Everyone always asks about the cell phone coverage for any carrier.  Now, as I stated previously, Republic Wireless has their hybrid approach.  They expect you to use WiFi and when you are doing that, then you don’t have to worry about coverage.  You will always be able to make and receive calls when you are on WiFi.  When you are not on WiFi, Republic Wireless pushes you to the Sprint network.  Yes, their network is not as good as others, but when you have the ability to make and receive calls via WiFi, it doesn’t matter as much.  You can check out the Sprint Coverage Map to see if you will have service.

[box type=”success” align=”aligncenter” ]Republic Wireless offers an unprecedented 30-day guarantee. Yes,that is right, you get 30 days to try out their service and their phone and see if it works for you. If you don’t like what they are offering, then they provide you with a refund. They not only refund you the cost of the phone, but also the service. Now, you can try it and be protected by their awesome guarantee![/box]

 Republic Wireless Plans

Ok, I am sure this is the information that you are looking for.  How much does Republic Wireless cost?  Well, now I am going to go over their plans or plan for that matter.

They did just roll out sweeping changes to their plans. They are on what they call Republic Wireless 2.0. The 1.0 plans are below and you can only get them if you’re already a Republic Wireless customer. Sorry to those who aren’t yet, but you can no longer get the $5 plan. They start at $10 for just cell and text and free Wifi data.

 

Now, with Republic Wireless 2.0, they have a base plan ($10), which gives you calling and text capability. If you want to add wireless data onto the plan (you don’t pay for Wifi access), then it will depend on what you use. Head over to their plans section to see how much you would pay based on the cell data you use.

Their customers now get refunded for whatever cell data they didn’t use each month. If you pay for 1GB of data, but don’t use it, then you get refunded the portion you don’t use. They indicate that the average refund is $14.78.

They also changed it so you add on cell-data for your plan. With the base plan, you can add on 0.5mb for $7.50, 1GB for $15, 2GB for $30, 3GB for $45. Again, if you don’t use all of your data, they refund you. You can see an idea on how much you will pay by going here.

Republic Wireless also provides you with a “Plan Advisor” which can help you choose a plan that will work best for you.  It asks for some data in order to come up with the right plan. It is a cool tool.  See what plans will work for you.  Republic also allows their customers to switch plans twice a month.  Yes, you read that correctly.  If you wanted to travel and know you might not be near WiFi, then you can upgrade your plan for the time you are gone.  Once you come back, you can go back to your original plan. Who else has that?

Republic Wireless Overall

You can see that Republic is offering a new solution to a tired wireless game.  I was sick of paying so much money each month that I switched to a lower cost carrier.  There are many of them out there, but no one offers what Republic Wireless does.  You can get talk, text, and data for cheap prices.  One of the big issues with Republic is their connection with Sprint.  Since Sprint doesn’t have the greatest network, this could be their weak point.  It’s probably the only weak point.  Republic  has worked hard to make up for it with great customer service and awesome hybrid calling features.  They can keep your costs low because of their hybrid calling. As wireless access becomes more standard throughout the US, the reliance on Sprint might not be an issue. If you can get wireless in most places, then why care? Heck, even many cars are coming with WiFi now.

If you’re looking to reduce your monthly cell phone service costs, then please check out Republic Wireless. They are one of my recommended resources because they provide something awesome and they really do save you money. Couple those savings with a nice 30-day money back guarantee, what do you have to lose?

Try Republic Wireless Free for 30 Days!

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About the Author Grayson Bell

I'm a business owner, blogger, father, and husband. I used credit cards too much and found myself in over $75,000 in debt ($50,000 in just credit cards). I paid it off, started this blog, and my financial life has changed. I now talk about fighting debt and growing wealth here. I run a WordPress maintenance and support company, along with another blog, Eyes on the Dollar, which is another great personal finance blog.

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Leave a Comment:

62 comments
MoneyMateKate says December 11

When my Verizon contract expired in August, I moved to RW. It just killed me to be paying $1320/yr for cell service when I work from home with a mandatory landline. The only drawback was the lack of picture texts (MMS) on the Defy XT, but I decided that it wasn’t worth the $88/month MORE that I was paying for Verizon v. RW. Delighted to hear the new phone has it 🙂

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    Grayson Bell says December 13

    Glad to hear that you moved from Verizon’s high prices. Yes, the new Moto X has the MMS feature along with the seamless call transfer.

    Reply
Holly@ClubThrifty says December 11

I have Republic Wireless and the phone works pretty well. I just ordered the MOTO X and I cannot wait!

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    David Longstreth says December 12

    I had the Defy. You might consider the Moto X if you can swing it. The defy is a very limiting device. The Moto X is incredible and the combination with Republic is unbeatable.
    I’ve had the Moto x for three weeks. Best phone I’ve ever had.

    Reply
      Grayson Bell says December 13

      If I had the Defy XT, I would switch. The cost of the new phone is definitely worth it.

      Reply
    Grayson Bell says December 13

    I am sure you are excited. That should be a big improvement.

    Reply
John S @ Frugal Rules says December 11

Thanks for the review Grayson. Looks like a potential option once we leave Verizon next year!

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    Grayson Bell says December 13

    They seem to only get better with age. If you love Verizon, then you can just switch to Page Plus.

    Reply
DC @ Young Adult Money says December 11

I would likely go with Republic Wireless if I ever became unhappy with Walmart Family Mobile. It seems like a great alternative to some of the standard expensive plans out there.

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    Grayson Bell says December 13

    I really like their hybrid approach. As shown by some reviewers, they can get service without paying much in foreign countries because they are using WiFi.

    Reply
KK @ Student Debt Survivior says December 11

I’m going to have to look more into this. Everytime I see a post like that I say I’m going to and I never seem to find the time. But if I can save that kind of money it’s well worth my time to seriously consider moving to a new company. I’m with Verizon and I’m happy with everything (except for the price, which is insane compared to plans like this!).

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    Conway says December 12

    I have a Republic Moto X and love it! It is especially great to be able to make and receive calls overseas, at hotels/airports/etc which have wifi, as if I were here in the U.S.!

    Reply
    Grayson Bell says December 13

    Verizon has great service. No one can deny them that, but their prices have gotten out of hand. There are many options for you, so all you have to do it pick!

    Reply
Josh from CNAFinance.com says December 11

I love the side options becoming available for cell phones. RW seems like a great idea, but I’m happy with my little, old school cricket! Anyway, thanks for the great review!

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    Grayson Bell says December 13

    Have you seen if Cricket has gotten better? They were bought by AT&T earlier this year, so now they have 4G LTE capability.

    Reply
Michael Kelley says December 11

Wish I had a way to get better wifi at more of the places I am throughout the day. Also wish it wasn’t sprint for the fall back. This will be something to keep an eye on though, and see how the service evolves. Would like to see a bring your own phone option too

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    Grayson Bell says December 13

    I wouldn’t think there would be a BYOP option in the future. Republic Wireless takes time to change the phone to make it work with their hybrid technology. Not sure if an app could do that for you.

    Reply
Nick @Step Away from the Mall says December 11

I am out of contract on AT&T and will be switching to something else, soon. I was thinking of Republic Wireless and may give it a try, especially with the money-back guarantee.

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    David Longstreth says December 12

    I have had Republic for the last year and it’s an awesome service.

    Reply
    Grayson Bell says December 13

    It can’t hurt. You have the 30 day guarantee and that would be enough for me.

    Reply
Bryce @ Save and Conquer says December 11

I have a FreedomPop phone that portends to give free talk, text, and data over Sprint, but you are limited to 200 talk minutes, 500 texts, and 500 MB data per month. The phone is a refurbished HTC EVO model that is a couple years old. The battery life is terrible and reception while in Kona, HI, was also terrible and made the phone useless. FreedomPop setn a new battery that is also terrible. The phone cost $99. I consider it a learning experience fee. I also have a dumb phone from tracfone. It is on T-Mobile. It works pretty well, and I only paid an annual charge of $100 for both phone and 1,100 minutes. I keep it in the center console of my truck for roadside assistance calling. I have to recharge the minutes before the year is up to not lose any minutes, but that will cost less than $80 for another year. It works for me.

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    Grayson Bell says December 13

    Whatever works for you is good Bryce. I have heard of FreedomPop, but never really looked much into it.

    Reply
Lacey says December 13

I switched from Virgin Mobile’s $25 300 minutes with unlimited text and data. I already knew the limitations of the Sprint Network in my area, but with the wifi I can easily make calls from home AND I don’t have to reload early like I sometimes did with only 300 minutes. The customer service is way better even though it’s all done via email. At least I can understand an email as it doesn’t have an impossible to decipher accent. Their online forum is so helpful you probably won’t ever have to contact customer service. I am so happy with Republic.

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    Grayson Bell says December 13

    Glad to hear it Lacey. You probably have better service now since it runs off WiFi when available. Thanks for stopping by!

    Reply
Beth says December 13

I switched from ATT a month ago and I couldn’t be happier. Service and price are unbeatable.

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Michelle says December 14

Thanks for the review! I’ve decided to get out of my Verizon contract and switch to Republic wireless at the end of January. I am so over overpaying for phone service.

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    David Longstreth says December 15

    Republic is a different model. Their tech support is through their online community and via email. My experience has been that the Moto X with Republic Wireless is the way to go.

    As long as you have good Sprint coverage where you live, you should be good to go!

    Reply
Steve C says December 28

I switched to Republic Wireless a few months back from Verizon. They were killing me with the monthly charges. Around $120 a month. Verizon does have the best 4G coverage. I won’t deny that. I got the Republic plan for $25 a month. Unlimited calls, text and data with 3G. It doesn’t have the 4G on my plan. It takes a few seconds longer for the internet to load compared to Verizon. But for $100 a month savings its well worth it. If you get the 4G with Republic remember you might not have use of it except in large cities. Im completely happy with the plan I have. I have no dropped calls. It works great. Get the Moto X phone and not the Defy (it sucks). The Moto X rocks. Yes, you will have to pay $299 for the phone upfront but it pays for itself in a few months. Do the math and figure out your yearly cost compared with your current plan. I have a link that you can use to save $19 for the first month. Yes, it helps me with my bill too when you do. I won’t lie. For Christmas bonus my boss decided to let most of us go and I am unemployed. If you don’t like Republic, there is no contract. Just switch back. It is a great company. Here is the link. Cut and paste if it needed. Thanks!! http://referrals.republicwireless.com/a/clk/1ymPvN

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    Grayson Bell says December 30

    Thank you for your review of Republic Wireless. I am sorry to hear about the “gift” your boss gave. I wish you the best of luck in the new year Steve.

    Reply
jeff m says January 6

I have been Republic Wireless for a month now and love them!! I pay $25 a month for unlimited talk, text, and 3G data. You can get unlimited everything including 4G data for $40 a month or you can switch to the $10 a month plan and you get unlimited talk and text anywhere but only can use data on WiFi but you can switch you plan 2 times a month from your phone and the rates are prorated so you only get charged for the days you use that plan!! The Moto X is an awesome phone!! I actually like it better than my iPhone 5 because the phone itself has features that the iPhone does not have (twist your wrist and the camera starts and its a better camera than the iPhone, it knows when your driving and reads you texts, and active notifications are very nice too). I highly recommend this service and phone.

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Scott says February 3

Everybody whines and moans about sprint coverage. I had Verizon for 10 years, switched to sprint (saved $60/month) and haven’t really noticed much of a difference. Being critical of Republic for Sprint is weak… I have a Republic phone for backup – great phone, great price.

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    Grayson Bell says February 3

    Everyone whines about their coverage because it’s no where near as good as Verizon or AT&T. Yes, Sprint does fine in some places, but many places they just don’t have good coverage. This is supported by the yearly consumer surveys and their consistent place near or at the bottom. Now, your claim for me being weak about being critical of Republic for Sprint is unfounded. Did you read the review? I have them 4.5 stars out of 5. Having Sprint as the backbone for their service is going to knock them down a bit. It’s just the nature of the cell service game. I have tried and tested every single network out there and reviewed them. Sprint’s network is not as strong. That results in the drop in stars. Calling me weak based on actual consumer feedback from hundreds of people I have received is not cool.

    Reply
Derek says April 8

Republic Wireless is great. We use it and it works very well. One key difference is that Republic uses the full Sprint network, with many other MVNO’s like Virgin, they only use the PCS network, which doesn’t do too much outside of urban areas. Thanks for the review!

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Bob Marley says May 17

Ive got a long history of bad luck over charged phone related services.

I was using voice stream in Vegas almost 25yrs ago and still have the Motorola microtac ultra light elite.

For $900+ the phone’s loaded features were vibration, and 1.5 minutes of internal record time like an answer machine built in.

Allowing one short message to be stored, if you didnt check it and erase it you couldn’t store anymore!
And the monthly service cost around $200 dollars, and sucked in vegas due to over loaded systems.

Im glad to of lived long enough to experience rates becoming reasonable?

But phone service providers are notorious for screwing over customers! I live for the time I can make and receive calls for no charge close to the magic jack deal.

But even they are always digging up ways to charge for service.

Thanks

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pyrene says May 18

how to connect motoX to tv?

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Jayson @ Monster Piggy Bank says June 15

Aside from Republic Wireless Plans is giving back our money, their customer service is really amazing. I just talked to one a few hours ago. She’s nice and very understandable.

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Gary Bivins says July 1

I’ve tried Republic Wireless for 4 months now. We live in Northern Illinois. Several problems 1.) Garbled voice – can’t hear 2.) Frequent busy signal with incoming calls 3.) “The number you have reached has been disconnected or is no longer in service” if someone calls you from a landline.
I had my wife and I both on this plan – I suggest you look elsewhere – this is one of those “too good to be true”. (I had a Moto e $10 plan, the wife had a Moto g $25 plan). Their online service (not) told “ME” to submit service requests to all the carrier’s that have a problem routing Republic Wireless cell calls.
I’m going to another carrier – not happy with the prices – but the plan I had before actually worked

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    Grayson Bell says July 1

    Sorry to hear about your issues Gary. Since it is hybrid calling, there can be some issues for some. That being said, I have tried it and know a number of people who use it with no issues. Not saying your issues aren’t real or a problem though.

    Have you tried Cricket? Uses the AT&T network and is what I use since my wife works in a place with no WiFi and terrible Sprint signal.

    Reply
Deborah says August 7

I am trying to decide between Republic and Cricket. I just don’t get how Republic wifi can work if you are moving? I so want to commit and get it done, but my problem is that I will be moving soon and traveling in an RV. Will Republic work when I am out of a town and in the wilderness or rural area’s?

And can I keep my phone #? This brings up a problem, Republic has no way to ask these questions, and that is worrisome to me.

Thank you for your great blog!
Deborah

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    Grayson Bell says August 8

    Republic uses hybrid wifi calling. If it’s near WiFi that it can pick up and use for calling, it will use that. If it can’t find that, then it will use the Sprint network.

    They have a 30 day money back guarantee on both the phone and service, so you can try it and see how it works for you. You can transfer your number to them and transfer it out, just like other services. The number is yours to keep.

    Reply
DKK says October 26

I tried Republic Wireless. The phone they sent could not be set up. Customer service via Chat and email couldn’t get it working. No one to talk to. After many frustrating hours I sent the phone back. No one at republic would/could cancel my account. I had to cancel my credit card to finally stop getting billed by these crooks.
The old adage you get what you pay for is understated with republic wireless… Republic Wireless is cheap but the service is even cheaper.
Buyer beware!!!!

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    Grayson Bell says October 26

    Sorry to hear you had problems with them. I can say this is an exception not the rule here. I know many (and I mean many) people who use it each and every day with no problems and love the service. They have a very supportive crew and it appears this one slipped through the cracks. While I can’t say why this happened, it can happen with anyone.

    I don’t think the old adage works here. You had a bad experience, but overall, their customer satisfaction rating is higher than most any other service. That speaks loudly!

    Reply
Candy Ross says December 5

I currently have Sprint as my service provider but I also have an airwave so service for me has been good. But the price of service is outrageous. My concern is if I switch to Republic Wireless and something happens to my phone such as it decides to stop working for what ever reason and it is past the 30 days what do I do? There is no Sprint store to turn to for support.

Also, I would like to know when there is wifi available but you have to accept their terms does that effect you receiving phone calls.

Also, would you advise to get a low cost plan and if I go over my data plan they would just charge me for what I used or should I go with a higher cost plan and just get reimbursed for what I don’t use. Does it really make a difference?

Thanks! And great review by the way.

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    Grayson Bell says January 11

    Sorry for not seeing your comment Candy. It got stuck in spam. While Republic doesn’t have a phone number you can call, you can get on chat. They have very good support and they will still support your phone even after the 30 days. The 30 day guarantee is just giving you all your money back for the service and phone.

    If it can’t connect to WiFi without accepting terms, it will just go to the Sprint network to make calls.

    I would go with the base plan, then add how much data you think you will use. You will be reimbursed for any data you don’t use at the end of each month. It’s really simple and quite cost effective. With the 30-day guarantee, it’s a great plan to try out for yourself.

    Reply
Erica says January 20

I’m a college student and I LOVE Republic Wireless. I have the $10/month plan. I even bought my mom a phone for mother’s day and have her on my plan. I pay only $24 including tax for both phones together! Seriously the best phone company we’ve been with. It’s definitely saving me more money than Verizon or Virgin Mobile ever did. We both have free talk, text, data (internet use) over wifi. Once we leave a wifi area we just can’t use the internet til we get to a restaurant or wherever else has wifi connection. But we can still do everything else on there and like everywhere has wifi anyways. They’re good phones, smart phones. You can find cheaper cases to fit them on amazon. I seriously laugh whenever my friends tell me how much they are paying per month for their cell service at other companies. That sucks for them. Republic is the best.

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    Grayson Bell says January 20

    I love to hear that. It’s great! I’m going to be trying out the Moto X (2nd Gen) on their refund plan to see how it stacks up. I get it this week!

    Reply
John says February 2

I like your review. I am an old fart who am always generationally challenged by computer devices. (My computer professional youngest child just shakes his head in disbelief sometimes…) I am bad, but my 75 year old wife is even more challenged with new fangled gadgets than I. ALL THIS being said we are both happy with our new Moto phones and the Republic Wireless service. Sure, we don’t use all of the features and have to make calls to our son to help every now and then, but after a year we can do the basics of phone calling, picture taking, texting, and sending/receiving photos. I’m even starting to master the swipe method of texting.

But the big plus is the Republic Service which is as advertised (really inexpensive!) and the quality is good. The wifi transfer is seamless and the calls on the Sprint network have been great even when driving through the mountains to visit our grand children 500 miles away.

In my opinion, your enthusiasm for RW is well placed, Grayson.

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    Grayson Bell says February 3

    Thanks for taking the time to respond and add your feedback John. Glad to hear it’s working for you.

    Reply
Doris says February 8

I recently switched from Republic Wireless to T-Mobile. The driving force behind the move was the slow Customer Service response when my phone was acting up. Yes, the price is great but when the phone doesn’t work properly for over a week and still no solution in sight, it was time to move on. I may or may not like T-Mobile but another one of my peeves with RW was I was running out of storage space and had basically no added apps on the phone, they were on my SD card. I purchased a Moto E which I loved at first but couldn’t download updates due to the storage issues. It was very frustrating to have to wait over 24 hours sometimes for an answer back to an email. I also found that the community help was a very long and arduous process and I generally couldn’t find an answer anyway. Not sure how Jason @ monster piggy bank was able to talk to someone in Customer Service. There are “no” phone numbers listed anywhere that I could find to talk to anyone other than chat or community help. Maybe if I could afford to buy a phone with 16 GB I wouldn’t have the problems I was having but I can’t so I went with T-Mobile with a no contract plan. My phone is still only 8GB but it only cost $30.

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    Grayson Bell says February 8

    Sorry to hear about your phone problems. I think that might be more phone related than anything. The Moto E is a starter smartphone and can’t be loaded up with a bunch of apps. It’s not built for that since the operating system on these phones takes up more than half of the storage space. So, you bought an 8GB phone, but you can only use about 3.5GB for apps, downloads, contact, and other extras. That is not very much at all. I hope you enjoy T-Mobile. I used to have them, but had to switch when I moved into an area they had terrible coverage in.

    Reply
Jamie J Delman says March 19

Hi. I have RW and I’m on one of the old plans – $10 for unlimited, talk & text & unlimited talk, text & data with WiFi. There is an option to switch plans twice a month, so if you need to, you can switch to the talk, text & cell plan and the cost increase is per diem.

That plan will cease after July. I’m trying to figure out the best plan at the least cost. The cheapest plan is $15 for unlimited talk & text with .5 gigs of data. That doesn’t sound like very much data.

What do you recommend for the cheapest/most economical plan?

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    Grayson Bell says March 21

    I would recommend going with the $25 plan. That’s what I have and I get 1GB of data and all of it is available for refund. I average about 300MB of data each month, so I get a refund for the rest. It makes it affordable.

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Cynthia J. Barnett says April 12

Hi, Grayson,

I’m not sure if this email going to get to you re: the RW phone system, or not, but I thought I’d try. I did not see much related to my situation, either in responses to your review of RW, or in the comments made by users on other web sites, including RW’s.

I live in the mountains, surrounded by trees…about 50 miles from South Lake Tahoe. I personally can’t get cell reception on my property, via Verizon, but a Propane company service tech did get very sketchy reception, the other day. Now, admittedly, I’m still using a 4-year-old flip-phone, because I refuse to pay for a data plan if I can’t use it where I live. I do carry my phone with me, when I’m away from home.

My Internet connection is with AT&T U-Verse, but, because of my physical location, it’s rather slow. I just have to make do, I’m told by AT&T.

My question is this: Considering where I live, with virtually no cell reception, but with wi-fi in my home, would you recommend my using the RW system? I have had a cell phone, believe it or not, since 1988, when all that was available was a hard-wired Motorola hand-set. That was before Verizon bought GTE Mobile, way back when.

I’m definitely living in the Dark Ages, with regard to my cell system, and am reluctant to change, if there’s a chance that this won’t work for me.

Would love to hear your comments. My situation may be somewhat unique, because most people can use their cell phones just about anywhere. I don’t even text because, again, I don’t want to pay for a smart phone, and not be able to use its features.

Thanks so much for any suggestions, Grayson.

Cynthia J. Barnett
Pollock Pines, CA

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    Grayson Bell says April 12

    Hello Cynthia,

    If you’re not able to get cell reception, then Republic might be a good option for you. Now, it won’t work once you leave the wireless range until you can pick up Sprint or another wireless network. The good thing is they have a 30-day money back guarantee, so you get the plan price and the phone price refunded to you. That should be good enough for you to give it a try I would say. If Republic doesn’t work, see if you can get access to Google Fi, which does the same thing, but can cost a little more.

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RWnotForMe says August 12

I come from Sprint where the bar is set low. So for me to give Republic Wireless (RW) an unfavorable recommendation speaks for itself, Sprint never looked so good. First of all, RW call quality is generally atrocious. For the knocks Sprint gets, their voice network is actually pretty good. Sprint’s data network is another story. Regardless, most people using Republic Wireless are using Sprint’s cellular network (as of Aug 2016). Calls on the Sprint cellular network seem to work fine. The problem lies in RW’s own call switching software built in to their phones; it’s horrible. RW attempts to minimize cost by utilizing WiFi calling whenever possible (a good thing). Unfortunately, the reliability of the WiFi calls are bad (maybe a 40% chance of getting a good calling experience). Their phone software rules speak volumes of the company, lacking integrity! If you turn OFF WiFi calling (to get a decent call using the Sprint network), the sneaky bastards at RW turn it back on without your permission after just a few minutes. You’re back to crappy calls again. This is further exacerbated by the frequent android Republic Telephony app crashes. These crashes cause attempted WiFi calls to issue the “number unreachable” error. And incoming calls go into never-never land.

Bottom line: if you rely on decent phone service or at least expect it, you wouldn’t use this phone if it was given to you for free. The concept is a good one. Republic Wireless execution is very poor. Their customer service is even worse. No calling in (not a problem) but their messaging support is horrible with usual smart ass replies that solve nothing. Their website stinks as well.

If you can spend a few more dollars, check out Consumer Cellular. Their website is excellent and their customer service (including phone service) is pretty solid. Regardless, at what point do Tmobile, Sprint, and whoever else is selling bandwidth pull the rug on these guys and leave the customers crying foul. As for me, Sprint has offered me a sweet deal to crawl back and I plan to next week. Bye RW.

Reply
    Grayson Bell says August 12

    Thanks for the feedback. My biggest question would be what phone were you using? When I first started with them, the quality left a lot to be desired. When I got the Moto X 2nd generation phone and they released an update to their WiFi calling system, it completely changed the game for them. It was much better, clearer, and even better than Sprint’s voice network. I never ran into any issues with turning off my WiFi to jump on Sprint as I did that a number of times and it never turned back on unless I did it, so I’m not sure if it was Republic doing that or another app you had installed on your phone.

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