Boost Mobile has been doing a lot of national advertising lately, but their reviews aren't that great to be honest. If you're looking for a new mobile phone service, I'd suggest you check out Republic Wireless or Cricket Wireless as good options.
I have been reviewing cell phone providers for a long time, longer than this blog has been around. I have a few “test” phones around my house just for this purpose. The reason I do it is because I got really tired of paying inflated prices on the big networks. I had Verizon for a long time and just accepted their prices. They do have one of the best networks around, but you pay a premium for it. I was never mad at their service, just their prices. I broke up with Verizon nearly two years ago and have since been on a mission to try my hand at other networks. Today, I am going to provide you with my Boost Mobile review. People have contacted me asking about Boost Mobile, so I knew it was time. If you are in the market for a new cell phone plan, then check out my other mobile service reviews and a running list of providers. Anyway, if you have interest in Boost Mobile, sit back and read on!
The quality and service from Boost has declined over the past few months. If you’d like a good plan that doesn’t cost a lot, then I’d recommend Republic Wireless or Cricket Wireless. While you do have to buy a phone from them, they provide a 30-day money back guarantee on both the phone and service. I use Republic and love it. Read over my Republic Wireless review.
Boost Mobile – The Basics
Boost Mobile is a MVNO cell service provider using the Sprint network. By MVNO, I basically mean they are selling you sprint service, but at a lower price. Boost Mobile is a prepaid service. This means you are paying for the month ahead. When you sign up for the first time and make your payment, you are paying for service for that month. The next payment you make, you are paying for service for that month. You are prepaying for your service. If you don’t pay, you don’t get service. Prepaid services used to get a bad reputation, but I have been using them for some time and they work great. I am currently on Cricket Wireless and have had no problems at all. The large nationwide carriers, including Sprint, are what they call post-paid. You pay for the service and data you used the prior month. You pay for your service after you receive it.
Anyway, Boost Mobile offers Sprint coverage with both 3G and 4G speeds. When I tried it out, I was able to get 4G speeds in my area. We have good Sprint coverage near us, so this worked out. If you don’t get good Sprint coverage, then Boost Mobile would not be a good fit for you. As a reminder, Sprint is working hard on expanding their 4G and 4G LTE service nationwide. They do have some work to do, but they are getting there. As their network expands, the data speeds get faster on Boost Mobile.
You will never sign a contract or have any annual commitments with Boost Mobile. You pay for the service and if you want to move on, then that is what you do. There is nothing tying you to their service. Many people are getting tired of annual contracts and early termination fees. Who wants to spend $300+ to terminate a contract if the service sucks? I hate contracts and that’s why we left the big carriers.
Boost Mobile Plans
I’m sure this is something you have wanted to know about. What about the Boost Mobile calling plans? Well, they have both monthly plans and daily plans. Most, if not all, of my readers will be interested in the monthly plans, but I will go over both. Boost Mobile currently offers three monthly plans to choose from. They are currently starting at $40 per month.
Boost Mobile is offering new lower prices and increased data for a limited time. Their lowest plan is now starting at $35 and they have doubled the data for all their plans. Remember, this is for a limited time!
- $40/Month Plan – With this plan you get unlimited talk, text, and data. You also get 500mb of high speed data which is 3G/4G speeds. Once you hit that mark, you will be throttled down to 2G speeds, which is almost unusable. If you are not a big data user, this might be a good plan for you.
- $50/Month Plan – You get unlimited talk, text, and data. Your high speed data allotment is increased to 2.5GB, which is a good amount. Once you go over the 2.5GB, then you will pushed down to 2G speeds.
- $60/Month Plan – Just as the others, you get the unlimited talk, text, and data. Instead of 2.5GB, you are increased to 5GB of 3G/4G speeds.
Sprint does have a nationwide network of 3G and 4G speeds, but make sure to check the coverage map to see if you are going to be covered.
Since I said they have daily plans, here are the two they currently have.
- $2/Day Plan – This plan is for those with a basic phone (not a smartphone) and just want to pay for days they use the service. It costs $2 per day and you get unlimited talk, text, and data, along with voicemail, call waiting, long distance, and call forwarding.
- $3/Day Plan – This is the same plan as the $2, but it’s reserved for those with smartphones. So, if you only use your phone a few days a month, then this could be a good plan. You get all the same features, unlimited everything, for just $3 per day.
Boost Mobile Phones
Boost Mobile offers, at this time, 44 phones to choose from. They mostly have Android and Apple phones, but there are a few basic phones in the mix. They don’t currently offer a “bring your own device” program. They apparently used to, but there was more hassle from it. The only devices they allow to bring on their network are ones purchased through Sprint. [lightbox full=”https://www.debtroundup.com/wp-content/uploads/2014/11/boost-approved-sprint-phones.jpg” title=”Approved Sprint Phones”]Here is the current list of approved Sprint phones[/lightbox]. This makes sense, but I know a lot of people, like myself, just like to keep their phone and move networks. This is not possible on Boost Mobile. They do offers some web-only discounts and some deals on good phones, but you do have to buy them from Boost Mobile. Here is a list of some of the better phones they currently have to purchase.
- Apple iPhone 6
- Apple iPhone 6 Plus
- Samsung Galaxy S 5
- LG Realm
- LG Volt
- Apple iPhone 5s
- Apple iPhone 5c
- Motorola Moto G
- Apple iPhone 4s
- Samsung Galaxy S III
- LG Optimus F7
Once you pick a phone and a plan, then you will go through the checkout process and get the phone shipped to you. They offer free shipping on their phones. You can activate your service once you get your phone.
How to Activate Your Boost Mobile Service
If you don’t buy the Boost Mobile service in one of their stores, then you will have to activate it online. They make it fairly easy to do so. Since Boost Mobile is using CDMA, they have a form online which will help you get it activated. To activate your Boost Mobile service, you will need to get the ESN or MEID number off the phone. Most of them are labeled underneath the battery when you take it out. If you have a phone with an enclosed battery which can’t be removed, then you will need to power up the phone, then go find the settings area and get the information from there.
You are allowed to bring your phone number to Boost mobile. In order for them to port your number over, you will have to get your phone number, account number, account or billing PIN, your name and address, along with your social security number (only required if your other carrier required it). If you don’t know your billing PIN, then make sure to ask your current carrier. Some of them, like Walmart Family Mobile, make it hard to find this information. Make sure to gather all of this information before you start the Boost Mobile process.
I have heard there are issues in some cases where Boost Mobile can’t port over your number from your previous Sprint account. To see if you can, please call Boost Mobile customer care at 1-866-402-7366.
If you are getting a new number, then the process is much easier. When you are activating your service, Boost Mobile will give you a list of available numbers in your area code and you can choose.
My Overall Impression of Boost Mobile
I tried Boost Mobile’s service for about two months in order to test it. I had seen a lot of advertisements for them and I see their stores around my area. Since I have a Moto G LTE, I decided to try their Moto G and the price wasn’t bad. It made the setup a breeze because I was familiar with the phone already. I know some people hate Boost Mobile, but I didn’t have a problem with them. Their service was OK, but not the greatest. I can blame that on Sprint. Remember, they are using Sprint, so if you have network issues, the backbone is powered by them. You can blame Boost all you want, but until you realize how these MVNO carriers work, you can’t complain about network issues.
I was able to get my phone shipped for free and it was to me in about three days. I went online, got a new number, and had the phone functioning in about 20 minutes. There was no hassle at all. I did call Boost Mobile once just to gauge their customer service effectiveness. I was waiting for a rep for about five minutes, but then they were able to answer my made up questions pretty easily. Since I didn’t have any real technical issues, I couldn’t pry them on that.
If you are looking for a service which will be reliable day in and day out, I wouldn’t recommend Sprint or Boost Mobile. This really all depends on where you live. If you live in a big city which has good Sprint coverage, then you will be fine. If you live in a rural area with little to no coverage, then don’t get it. There are other services out there and I have tried most of them. In the end, Boost Mobile was good for me. It worked when I needed it and the phone was good. I could easily pay for my service on their website and didn’t have technical issues. I’m not saying those won’t happen, but they didn’t for me in the two months I was testing them.
All in all, I hope this Boost Mobile review helps you decide if you want to give them a shot. Since they have stores, you can go in and sign up with no issues. They have good phones, but some can be pricey. Remember, these prepaid services don’t offer use discounts on phones. Since they aren’t locking you in on annual contracts, they can’t afford that pricing model. The money you save every month will more than pay for the phone with a few months. Just do the math!